When most people hear the word satisfaction, they instantly visualize instant gratification.
However, a few busy project managers also think of self-indulgence.
- Client satisfaction is an opportunity to turn clients into lifelong friends
- Employee satisfaction is an opportunity to provide a great place for others to work
- Partnership satisfaction in an opportunity to fine-tune our processes to remove uncertainty
- Team satisfaction is an opportunity to boost communication to provide clarity
Let me share how all busy project managers can apply this to life - poll your clients regularly to understand what is working and what needs improvement. Then, don't blow them off, do something about it! Share the results with your team; congratulate them for work well done and get their help to improve where needed..
One more thing, if you want to discover the secrets of firm partners or owners and get clients for life (without working 60 hours a week or neglecting your family), you can grab our exciting training - The Busy Project Manager’s Masterclass - at https://aecprofessionalmatters.com/busy-managers-masterclass now.